Support

Purchasing from PowerStore

We want to make your purchase of a TASER as straightforward and easy as possible.  If you encounter any difficulty, please contact us.

Return Policy

We want you to be happy with your purchase, so any merchandise purchased from us is fully returnable.

Here are some guildelines to ensure a quick and hassle-free return process:

Instructions For Returns and Exchanges

1. Returns and exchanges must be made within  10  days of you received the item. The item must be unused and in it's original packaging.  We reserve the right to deny a return if the item is found to be unsellable. 
2. Contact Us and let us know what item you want to return or exchange and for what reason. Don't forget to include your email address.
3. We will email you within 24 hours with your Return Authorization (RA) Number.
4. Repackage the item making sure to clearly write the Return Authorization (RA) Number on the outside of the package.
5. Send the return to our distribution center:
6. Once the item has been received, we will send you the exchange item or refund your account. A 15% restocking fee is applicable on refunds for returns not due to an error on our part.